24hr Phone - +44 (0) 1462 510090
info@gmeventmedical.com

Terms & Conditions for Event Bookings 

GM Event Medical
Standard Terms and Conditions.
In these Terms and Conditions “We”, “Our”, “Us” refers to GM Event Medical and “You”, Your” refers to the party contracting with GM Event Medical During the continuance of the Agreement into which these Terms and Conditions are incorporated (the “Agreement”), We shall supply our services and You shall purchase the same subject to these Terms and Conditions. Definitions in the Agreement shall also apply in these Terms and Conditions. In the event of any conflict between these Terms and Conditions and other terms of the Agreement, those other terms of the Agreement shall take precedence.
1. Order/acceptance to cover public events
All orders for Us to provide services at your event or venue must be placed using our event information form, we cannot guarantee that any particular request for us to provide services will be accepted, The issue by us of a quotation is not a binding offer and will only assume contractual liability once We have accepted in writing your confirmation that the quotation meets your requirements.
2. Charges
Our charges are as set out as a customised quote for each event, which forms part of these Terms & Conditions, for events where the duration is greater than 4 hours, time must be allowed for our personnel to take breaks. Once at the event, regardless of the duration, the finish time specified on the booking form shall be considered as the finish time of the event. If an event continues beyond this finish time, We reserve the right to leave the event at the specified finish time. Any possible overrun must be discussed with the GM Event Medical duty manager at the event. Were we are willing to remain at an events then the relevant excess duty charges shall apply. If you wish to cancel your request for Our services or change dates or times of the event, you must give us written notice, to be received at least 25 days before the event, if such notice is not given, then a full fee will be made. GM Event Medical will charge 50% of event fees before the event. The remainder of the payment must be made within in 15 working days after your event; if such payment does not fall within this time scale then surcharges will be made. 
3. Your Responsibilities
As the organiser of the event or Venue You retain full responsibility for ensuring that a satisfactory Risk Assessment has been carried out for the event or venue, You must ensure that the event or venue is properly policed, so that our personnel do not find themselves in threatening situations. You must ensure the area for treatment is clearly defined. A dry, covered, clean area must be provided either by you or by us (at a Cost). You must ensure that all additional medical personal at the event or venue are made known to our personal, you must ensure that We have free and clear access and egress to and from the site for the event or venue for our personal and Vehicles. You must adhere to any request to stop the Event or venue while treatment takes place, Your event & venue staff should be made aware of where the first aid post and/or ambulances or other marked vehicles are located, to assist any requirements form participants or spectators. You are responsible for ensuring that all necessary licenses to operate the event or venue  have been obtained and for compliance with all conditions associated with such licences and in respect of all relevant legislation, regulations or similar. Failure to comply with the requirements of this clause may be treated by us as a fundamental breach of this agreement, in which case We shall be entitled to immediately terminate the event, This will not affect Our right to be paid for Full of Our services.
4. Our responsibilities (and limitations to the same) 
We provide First Aid, Paramedic & Medical Services at your event or venue in manner commensurate with good practice in medical delivery. These services are provided subject to the following limitations, and should not be viewed as a substitute for any need for registered doctors, nurses or paramedics, at the event or venue. We may carry out our own risk assessments, but these are for Our own purposes. You remain fully responsible for Your event; our GM Event Medical manager at the event shall conduct the deployment of our personnel. They are responsible for the health and safety of Our staff and have legal obligation under the Health and Safety at Work Act. It may be necessary for Our personal to leave event in order to obtain further medical care for any person they are treating. We accept liability should this mean that the has to cease due to such reduction of first aid cover. In the unlikely event of a life threatening situation occurring in the vicinity of your event, any ambulance or vehicle at Your event may be requested to respond, should this occur we reserve the right to leave Your event without any notice. We reserve the right to provide not less than 3 weeks’ notice to the named contact person on the booking form, of our intent to withdraw from the event or venue. We also reserve the right to provide not less than 24hours notice to the named contact person, of our intent to provide reduced resources. If the named contact cannot be reached, all reasonable effort shall be made to inform the appropriate organisation in some other manner. We accept no liability for any losses You may incur due to the cancellation or reduction of the event reasons as set out in this clause. You are advised to arrange appropriate “Event cancellation” insurance. We will not accept any liability for any loss which you incur in relation to cancellation which could have been covered by such insurance. Neither we nor any of Our personal shall be liable under any circumstances for any damage to land or property in the event of access being required to a casualty or to allow egress from a site.
Neither We nor Our personal shall have any liability to You or any third party, for any loss, expense or damage of any nature, suffered or occurred arising from any negligence or any breach of statutory or other duty or in any other way in connection with performance of or failure to person the Agreement. We shall not be liable for any failure in performance of any of our obligations under the Agreement caused by factors outside of Our control (including but not limited to fire, storm, flood etc.)

5. Information provided to and by GM Event Medical
If your event appears to put Our staff at unacceptable risk of injury or illness, We reserve the right not to proceed with services. However it remains Your sole responsibility as the body organising the event to ensure that the level for cover requested complies will all statutory regulations and requirements laid down by any governing body relating to such event. Acceptance of all events (and fees quoted) for the provision of resources is made on the understanding that the details of the event submitted to Us are accurate and correct. If We are notified of changes to these details such as levels of resources, duration, time or location of event, we reserve the right to revise Our fees or reconsider Our acceptance of the event. If upon arrival at the event, the senior member of staff or officer in attendance considers the event to be larger or of a higher risk than stated on the booking form, we reserve the right to withdraw from event. In such circumstances all reasonable effort shall be able to advise the contact name on the booking form of the reasons for withdrawal. Should it be necessary at this stage to withdraw from the event, full charges will apply for the resources provided, and We accept no liability for any loss you may incur due to the termination of the event in such circumstances. With regard to details of persons treated by GM Event Medical. Personnel, personal information will only be provided upon a request by legal representation and/ or by written consent of the individual concerned. All subject at all times to the Data Protection Act 1998.
6. Complaints
Any complaints or disagreements regarding Our services or Our personnel should be taken up with the GM Event Medical duty manager at the event, if the issue cannot be resolved, all complaints must be made in writing to Goldsmith Mancuso Ltd, Alexander House, 40 Wilbury Way, Hitchin, Hertfordshire, SG4 0AP.
7. General
Each party will ensure that all confidential information received from the other remains confidential subject to any disclosure required by law (when full consultation will take place between the parties prior to disclosure). If you are subject to the Freedom of Information Act 2002, then you agree that before disclosing any information about us, You will consult with Us in order to consider if any exemption to disclosure may be applied. Each party confirms that it owns or has all necessary rights in the use of all intellectual property in relation to the services which are subject to agreement; each acknowledges that such intellectual property shall remain with the originating party, unless otherwise agreed in writing between the authorised representatives of each party.
8. English Law and jurisdiction of English Courts
The agreement shall be governed by English Law and the parties consent to the exclusive jurisdiction of the English Courts.
9. Number of Staff
GM Event Medical reserves the right to refuse a booking that request’s one member of staff, it is unsafe for us to put our staff at risk.
10. Expenses & Change of charge for services
Management reserve the right to change, update or re-quote the cost of services weather by an hourly rate and/or overall costs, mileage and/or fuel costs may be passed on to the customer at the management’s discretion, accommodation & expenses costs may also be passed on to the customer.
11. Change to Terms & Conditions
Management reserves the right to change or edit our terms & conditions at any time without prior notice.

12. Payment Methods 
We accept BAC's, Credit/Debit Card or Cash, we regret we are no longer able to accept cheques. Please note a 2.5% charge applied for paying with a credit or debit card.
Contact Us
GM Event Medical
Lonsdale Road,
Stevenage,
Hertfordshire
SG1 5EE, UK
+44 (0) 1462 510090 (24hr)

info@gmeventmedical.com

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